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About Us

In Partnership with

Elston HR are a Worcestershire based HR consultancy for a range of businesses and industries. We connect people strategies to your business vision, strategy and goals to elevate your business ahead of your competitors.

Most HR departments react to problems when they have already gone wrong. Through the training and development of your managers, Elston HR proactively supports them and gives them the tools to successfully lead and engage their teams to deliver higher performance.

Claire Elston
Founder and Managing Director

Specialising in HR, Management & Customer Experience, Claire has worked for national and multi-national brands such as TUI, Eurocamp, Canvas Holidays, Premier Inn, and Harrison Clark Rickerby Solicitors.

With her strong HR, management, and customer experience background, she can support businesses from different angles and different perspectives.

Claire is a generalist in HR but specializes in training and development with a keen interest in the delivery of management training. She is CIPD Level 7 qualified, a Mental Health First Aider, has a BA (Hons) in Tourism and Management and regularly keeps her CPD up to date with coaching courses and NLP.

Claire is also a speaker and presenter and has spoken at the Independent Hotel Show and had a guest slot on the EURES, ‘services to employers, seasonal jobs’.  

Wellbeing Specialist

Monkey is a French cat who traveled all around Europe with Claire. She is a specialist in wellbeing as she gets lots of rest and relaxation and looks after everyone’s wellbeing through pet therapy.

Case Studies


Job Evaluation and introduction of competencies

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The company in question were making redundancies, however they had started to make a few mistakes within their processes and had introduced a matrix which made the process quite complicated.
When we started working with this business, they asked us to look at the high sickness rates which were at 4.9%. The Company was not managing sickness absence proactively and so we discussed the introduction of the Bradford Factor.
Elston HR worked with a manufacturing business who had drafted the EEF in to review their roles through a Job Evaluation scheme. They then wanted us to look at these roles to put together competencies and introduce three levels of roles with a skill level attached.
See Full StudySee Full Study

Sickness and Bradford Factor


“I used to think I was too close to Donald Rumsfeld in the things I knew I didn’t Know, but now with your help I have reduced that to a core of things I know I knew I didn’t know and that’s such shrinking my ‘blind spot’.It will also help me on the feedback element of the conversations.I loved your Johari Window seriously made me and is making me think-J.Thank you, very constructive and helpful, liked the humanity in the questions and the kindness in your inclusive style.”
"Claire is always very personable and full of energy and enthusiasm in both training and her visits to us onsite, she engages with the managers and the team well. We look forward to her visits. She has helped link the people processes to our business strategy and supported and guided us on how to do this. She has added a lot of value to our business and continues to do so.”
“Thank you Claire I found the ‘how to prepare for your PDR’ session highly beneficial!”
“Claire supported us with a S111A conversation and settlement, Claire has a great balance of supporting the business and the employee very well. The employee felt very comfortable asking questions to Claire and she put the employee at ease throughout the process. Her support has been invaluable.”
“Thank you for talking us through the PDR process, and sharing your knowledge on howto get the most out of the reviews. I found it most helpful, it has given me a different perspective on the whole process.”